Privacy Policy

Cordelias Cattery customer privacy notice
This privacy notice tells you what to expect us to do with your personal information.

•  Contact details
   

•  What information we collect, use, and why
   

•  Lawful bases and data protection rights
   

•  Where we get personal information from
   

•  How long we keep information
   

•  Who we share information with
   

•  How to complain
   

Contact details
Telephone
07456900072
Email
cordeliascattery@outlook.com

What information we collect, use, and why
We collect or use the following information to provide services and
goods, including delivery:

• Names and contact details

• Addresses

• Purchase or account history

• Website user information (including user journeys and cookie

• tracking)

​

We collect or use the following information to comply with legal
requirements:

• Name

• Contact information

​

Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:


• 
  Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.

• 
   Your right to rectification - You have the right to ask us to

• 
  correct or delete personal information you think is inaccurate or

• 
  incomplete. You can read more about this right here.

• 
   Your right to erasure - You have the right to ask us to delete your

• 
  personal information. You can read more about this right here.

• 
   Your right to restriction of processing - You have the right to

• 
  ask us to limit how we can use your personal information. You can

• 
  read more about this right here.

• 
   Your right to object to processing - You have the right to object

• 
  to the processing of your personal data. You can read more about

• 
  this right here.

 Your right to data portability - You have the right to ask that we
transfer the personal information you gave us to another
organisation, or to you. You can read more about this right here.
 Your right to withdraw consent – When we use consent as our
lawful basis you have the right to withdraw your consent at any
time. You can read more about this right here.
If you make a request, we must respond to you without undue delay and
in any event within one month.
To make a data protection rights request, please contact us using the
contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to provide
services and goods are:
 Contract – we have to collect or use the information so we can
enter into or carry out a contract with you. All of your data
protection rights may apply except the right to object.
 Legal obligation – we have to collect or use your information so we
can comply with the law. All of your data protection rights may
apply, except the right to erasure, the right to object and the right
to data portability.
Our lawful bases for collecting or using personal information for legal
requirements are:
 Contract – we have to collect or use the information so we can
enter into or carry out a contract with you. All of your data
protection rights may apply except the right to object.
 Legal obligation – we have to collect or use your information so we
can comply with the law. All of your data protection rights may
apply, except the right to erasure, the right to object and the right
to data portability.
Where we get personal information from

 Directly from you
How long we keep information
The information you provide us about yourself and your cat is kept for a
period of 3 years.
Who we share information with
Others we share personal information with when necessary may include
 Insurance companies
 Other relevant third parties such as:
o Veterinary care providers

How to complain
If you have any concerns about our use of your personal data, you can
make a complaint to us using the contact details at the top of this privacy
notice.
If you remain unhappy with how we’ve used your data after raising a
complaint with us, you can also complain to the ICO.
The ICO’s address:           
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated
16 September 2024